Our Team
At our veterinary clinic, our dedicated team of compassionate professionals is committed to providing exceptional care for your beloved pets and livestock. With a wealth of experience and a genuine love for animals, our veterinarians, registered veterinary technologists, and support staff work collaboratively to ensure the well-being of your pets. We strive for excellence in every aspect of pet healthcare, offering personalized attention and tailored treatment plans. Trust our team to be your partner in maintaining the health and longevity of your cherished companions.
Partners
Dr. Jasmine Hardy
Veterinarian/Partner
Dr. Jasmine Hardy joined Tanglefoot Veterinary Services in May of 2018. Jasmine obtained a Bachelor of Science in Biological Sciences from the University of Calgary and graduated with great distinction from the University of Saskatchewan, obtaining her Doctorate of Veterinary Medicine in 2014.
Jasmine was born and raised on a family farm in Drumheller, AB and has worked in mixed animal practice since graduating. Her professional areas of interest include small animal internal medicine, all things feline, dentistry and ultrasound. However, she enjoys the variety of mixed animal practice, working with all different species, including bovine.
In her spare time, Jasmine enjoys hiking, cross country skiing and snowboarding, and spending time with her family and friends. Jasmine loves living in Kimberley, in what she calls an all-season recreational paradise, with her partner, their son, two dogs and two cats.
Dr. Uli Helvoigt
Veterinarian/Partner
Born in the south of Germany, Dr. Uli Helvoigt relocated to Canada with her family as a teenager when they moved to rural BC, acquiring several horses, dogs, cats and sheep. This shaped her personality and passion for animals and the outdoors.
Uli completed her Bachelor of Science degree between UBC and Kamloops before deciding to pursue a career in Veterinary medicine. Graduating with a Doctorate of Veterinary medicine from the Western Collage of Veterinary Medicine in 2003, she moved her partner and various animals from Saskatchewan to Cranbrook, accepting a mixed animal position. Uli established Tanglefoot Veterinary services in 2009 as a mobile service, expanding into a small clinic and then building our current space all within 6 years!
Uli loves the daily challenges of this career and that each day is a new adventure! A passion for horses has always fueled her path, but she also enjoys working with small animals and some exotic species. She has special interest in orthopedics, dentistry and chiropractic care – all for which she has taken further education. It is not unusual to see Uli jump from an orthopedic surgery straight to the barn for equine appointments in the same day.
Uli has a small menagerie at home consisting of four horses, chickens, 3 dogs, 2 cats. She shares her home with her husband and 2 children. Uli’s passions are all activities outdoors! Outside of work you can find her on horseback, hiking, mountain biking or skiing in the winter.
Dr. Joanna Kouwenberg
Veterinarian/Partner
Dr. Joanna Kouwenberg attained an Animal Science Degree at U.B.C. She graduated from Western College of Veterinary Medicine in 2006. She then completed a 1-year equine internship at Arizona Equine in Gilbert, Arizona. After that, Dr. Joanna went on to private practice as an equine veterinarian in Colorado Springs, CO. Dr. Joanna and her family have been in Cranbrook since 2009, and she joined the Tanglefoot crew in the spring of 2013. Her areas of professional interest include equine lameness and performance issues, dentistry, and reproduction. In 2023 she became certified in veterinary acupuncture for all species. In 2023 she became a partner at Tanglefoot. In her time off, she likes to keep company with her husband and 2 boys, ride her horses, cross country ski, and road biking. She has recently taken up horseback archery.
Shelley Holzapfel
Registered Veterinary Technologist/Office Manager/Partner
Shelley was raised on the family farm in rural Saskatchewan and knew early on that she would like to pursue a career in veterinary medicine. She received her education through the Veterinary Technician Program at Kelsey SIAST in Saskatoon and became a licensed RVT in 1997. Shelley spent the first half of her veterinary career working in small animal practice in Saskatoon and moved to Cranbrook in the fall of 2009. While Shelley had started her role at Tanglefoot Veterinary Services as a veterinary technician and continues to offer technical support as needed, she now spends most of her time on business and management duties. Shelley’s main interests in veterinary medicine have always focused on client and patient comfort, client education, small animal behavior and small animal medicine.
Shelley, her partner Lucas, and their two boys, live on a small acreage outside of Cranbrook. Shelley enjoys the ‘farm’ life and has a large vegetable and flower garden, as well as a small flock of chickens. Shelley, Lucas and the boys’ all share a passion for animals and they have adopted two very energetic dogs, Ashe and Ranger, and two cat’s named Ammo and S’mores. On the rare occasion that Shelley has a moment for herself she loves to do pottery.
Shelley has recently taken on a partnership role at the clinic and she is excited to further her training in inventory and business management as well growing her knowledge in fear free practices, and ways to support the community personally and professionally.
Dr. Holly Munroe
Veterinarian/Partner
Dr. Holly Munroe was born and raised in Nova Scotia, on Canada’s beautiful east coast. She grew up in a very rural setting, always with cats, dogs, and horses at home. Most of her youth was spent playing sports (soccer and basketball) along with anything horse related (previous active 4-H member). Her education includes a B.Sc. in Animal Science from the Nova Scotia Agricultural College (Dalhousie University), and her DVM from the Atlantic Veterinary College at UPEI (Class of 2011). Holly joined Tanglefoot in 2015.
Veterinary medicine has always interested Holly, and she has come to greatly value the human-animal bond. She wants our pets to live their healthiest and happiest lives, and is grateful for the role she gets to play in making this happen.
In her free time, Holly can be found outdoors with her two labs, often fly fishing, camping, skiing; making sure they are living their best lives! She also is an avid quilter and loves to read. She also has a fondness for the beach, whether that is back home on the north shore of Nova Scotia, or the beautiful shores of Maui; if there is a beach and the sun and the waves, she’s into it! Holly lives with her husband and two labs in Kimberley, BC.
Veterinarians
Dr. Steven Chapman
Veterinarian
Dr. Steven Chapman was born and raised in Fort St. John, B.C where he got his first job at the local vet clinic. In pursuit of becoming a veterinarian, he then went to UBC Okanagan and graduated with a Bachelor of Science in Biology. He then continued to get his Doctorate of Veterinary Medicine in 2017 at the Western College of Veterinary Medicine. Steven returned to Fort St. John after graduation to work as a mixed animal veterinarian for four years, prior to starting at Tanglefoot Veterinary Services in 2022.
At work Steven enjoys the variety of mixed animal practice with a passion for herd health, canine lameness and surgery. Outside of work he enjoys all aspects of outdoor recreation with a preference for skiing, biking, hiking and fishing. Steven and his partner Jaimie welcomed their daughter in the summer of 2022. Together with their two dogs (Goose the Golden retriever cross & Odin the French Bulldog) they love to explore BC and the East Kootenay’s.
Dr. Cali Lewis
Veterinarian
Dr. Cali Lewis moved to the Kootenays and joined the Tanglefoot team in November 2020. Cali is no stranger to veterinary medicine as she has followed in the footsteps of her parents, Dr. Roy Lewis and Dr. Carol Shwetz, and was immersed in the career from an early age. She practices both in small and large animal veterinary medicine, with special interest for bovine and equine medicine as well as specialized training and passion for animal chiropractic care (both small and large animals). Cali has two horses of her own, a blue heeler dog named Enzo, and a cat named Mia. In her free time, Cali will be found riding her horses (including the sport of mounted archery), hiking or paddle boarding with her dog, and partaking in all things outdoors thanks to the beautiful area we live in. Cali loves living and working in the East Kootenays, and being a part of the community for all creatures great and small.
Dr. Savannah Wales
Veterinarian
Dr. Savannah Wales is originally from Brampton, Ontario but decided to make the big move out west and joined Tanglefoot Veterinary Services in the spring of 2023. Savannah received her Honours Bachelor degree in Biology from York University in Toronto, and went on to obtain her DVM from the Ontario Veterinary College in 2023. As a new graduate Savannah is continuing to build on her interests in the field but particularly enjoys small ruminant/bovine medicine and small animal surgery. In her spare time Savannah enjoys reading, hiking, painting and spending time with her two cats Tipsy and Spackle. Savannah is excited for all her new adventures in the East Kootenays!
Registered Veterinary Technologist's
Abbey Bowie
Registered Veterinary Technologist
Abbey is originally from Dawson Creek, BC and came to us in spring of 2020 with two years of experience as a Registered Veterinary Technologist. Abbey completed her Animal Health Technology diploma, with distinction, from Grande Prairie Regional College in 2018. Abbey is now Tanglefoot’s head technician. Abbey received the BCVTA (British Columbia Veterinary Technician Association) Mentorship of the Year Award for 2023! Some of her favourite areas of veterinary medicine are surgery and exotics.
Angie Kier
Registered Veterinary Technologist
Angie joined our Tanglefoot team in 2013. She graduated from Fairview college with her Animal Health Technology diploma. She has enjoyed working for veterinarians in Williams Lake, Whitehorse and Cranbrook. Angie is a wife, a mother of 3 girls and her family includes a dog, cats, horses and chickens. She enjoys the variety of large and small animals that come through the door on any given day. Horses are her passion and one of her favourite places to be is out on the trail with her horse and dog. She enjoys kayaking, riding, exploring, and spending time with family; both the 2 legged and four legged ones.
Jane Pharoah
Registered Veterinary Technologist
Raised in a military family Jane has lived many places throughout her lifetime. Shortly after graduating as a registered veterinary technologist, she came to visit family in the area and never left! A passion for horses and outdoor adventures made mixed animal practice in the Kootenays very appealing, and Cranbrook has become home.
She enjoys the variety that mixed animal practice provides – no two days are the same from splinting a budgies toe to calving, to routine spays and neuters – each day provides its own unique rhythms, triumphs and challenges.
Outside of work Jane can most often be found on horseback in the bush with her canine shadow (Rosa) trailing along, or relaxing at home with Rosa and her cat (Titan).”
Lena Richter
Registered Veterinary Technologist
Lena grew up in McBride, BC and completed her B.Sc degree in biology at UNBC in Prince George in 2016. After completing her Animal Health Technology diploma at Thompson Rivers University in Kamloops in 2020, she joined our team for her practicum and decided to stay full time! In clinic, Lena has a passion for dentistry, anesthesia, and education, and in 2025 was the recipient of the Registered Veterinary Technician of the Year award. Outside of work, Lena spends her time exploring the backcountry with her dog Finn
Hannah Zurakowski
Registered Veterinary Technologist
Originally from Calgary, Hannah moved to Edmonton to pursue her studies in the Animal Health Technology Program and her volleyball career at NAIT. After a great practicum experience with us, she decided to put roots down in the Kootenays and join our team – and she’s been here ever since. Hannah has a passion for anesthesia and dentistry, and loves the day-to-day variety that this job provides.
She has three cats: Whiskey, Kahlua, and Guinness. In her spare time, she enjoys pottery, skiing, hiking, and dirt biking.
Meagan Blackmore
Registered Veterinary Technologist
Meagan is a dedicated Registered Veterinary Technologist who graduated from Olds College in 2016. She began her career with TVS, where she developed a strong foundation in animal care and client support.
After taking some time away to raise her two children, Meagan is thrilled to be back with the team on a part-time basis. She brings compassion, experience, and a genuine love for animals to every visit, and is excited to help care for your beloved fur babies
Danielle Varga
Registered Veterinary Technologist
Dani is a compassionate Registered Veterinary Technician. She has worked her way to this title starting as a kennel assistant, then taking the Veterinary Medical Receptionist program. She graduated the Animal Health Technology program from Lakeland College in June of 2024 and passed her VTNE shortly after.
Dani has a strong interest in large animal medicine. Originally from a small cow/calf operation in Alberta, she brings her hands on experience and passion to Cranbrook.
When she’s not at the clinic, you’ll likely find her adventuring in the beautiful back country of the East Kootenays.
Lindsay Burkart
Registered Veterinary Technologist
Born and raised in the countryside of Quebec, Lindsay moved to Cranbrook in June 2025 to join the Tanglefoot family. Having graduated from Collège Boréal in 2011, Lindsay pursued her studies as a veterinary care technician, fueled by a lifelong passion for animals and nature. From a young age, she was the kid rescuing stray squirrels and saving frogs, always finding joy in helping those in need.
Lindsay’s interests in veterinary medicine are diverse, with a particular focus on shelter medicine and parasitology, closely followed by nutrition and behavior. Even as a new addition to Tanglefoot, she enjoys the amazing team she works with. Each member brings their unique quirks and strong passion for animal care, creating an environment with the pet’s well-being at the core!
Known for her love of frogs, creepy crawlies, and fascinatingly gross facts (like how frogs use their eyeballs to swallow food!), Lindsay brings a fun twist to veterinary care. At home, she shares her life with an eclectic mix of pets; a 3-year-old Chihuahua named Ransom; four rescue cats—Pawsum the Sphynx, Sully the Devon Rex, Spryte the Munchkin and TeeJay the shorthaired domestic; and an 8-year-old red-foot tortoise named Little Foot.
Outside of work, Lindsay can be found outdoors, whether it be hiking, camping or just enjoying the outdoors, her canine companions is always by her side – her life is truly a testament to her love for all creatures great and small.
Ashley Shypitka
Registered Veterinary Technologist
Ashley is one of our newly Registered Veterinary Technologists that graduated from Olds College in 2026. After her successful 6-week practicum, Ashley decided to move from Calgary to the East Kootenay’s to join the Tanglefoot team and begin her vet med journey.
Back at home, Ashley owns 4 dogs, all ranging in size and age, making everyday an interesting one. In her spare time, she enjoys getting out and staying social through activities like weightlifting, rock climbing and hiking.
Ashley has always had a love for animals whether they come with fur, feathers or scales, and is currently figuring out where exactly her passions lie in the veterinary field. Right now, she enjoys performing dentals, x-rays and phlebotomy but she embraces the unexpected with each coming day and is always excited to expand her knowledge and technical skills!
Emily O’Neill
Registered Veterinary Technologist
Emily has always dreamed of working in veterinary medicine, but she also fell in love with training and showing horses. Becoming a veterinary technician has allowed her to combine both of her passions while doing what she enjoys most—helping both people and animals.
Growing up on a working cattle ranch gave Emily valuable hands-on experience with large animals. From a young age, she trained and showed horses, worked at a variety of horse barns, and gained experience caring for stallions, foals, and everything in between. She is excited to continue building on these experiences as a veterinary technician and provide compassionate, high-quality care to every patient and client she meets.
Emily’s goal with every patient is to help them achieve the highest quality of life possible through compassionate, individualized care.
Outside of work, Emily’s Dachshund, Bruno, is her best friend and travel companion. Moving to the area was a big change, but having Bruno by her side made the transition much easier. Her family has deep roots in the western lifestyle—her dad was a world champion bronc rider, her mom was a professional trick rider, and her brother is a professional bullfighter.
Veterinary Assistants
Bella Ivey
Veterinary Assistant
Bella joined the Tanglefoot team in June of 2023 after completing her practicum with us. She is originally from Creston, but now calls Cranbrook home. Armed with a Veterinary Assistant diploma from CDI College, she’s passionate about aiding in the care for pets of all shapes and sizes. Bella’s enthusiasm for the job is evident in her eagerness to tackle the daily challenges at the clinic wherever she is needed. She looks forward to furthering her knowledge and skills in all areas but takes a special interest in small animal behavior. In her spare time, Bella enjoys exploring the Cranbrook area with her dogs. She resides just outside Cranbrook with her partner, their cat, and two Australian Shepherds, Atlas and Mer.
Selena Dubois
Veterinary Assistant
Selena was born in Winnipeg, Manitoba and moved to BC with her family in 1999. She has lived in the East Kootenays ever since. Her passion for animals steered her towards taking the Veterinary Assistant program through CDI college after having worked in customer service for the government for 10+ years. Selena has a knack for animal behavior and handling which makes her a staple and valued part of the team. Animals have always been a large part of her life and she finds a special joy in being as helpful as possible in every situation, so being part of the veterinary team “feeds her heart.” Since Oct. 2024 Selena has been the teams Large Animal Coordinator and schedules all day trips and large animal out calls.
Selena lives with her dog Grandma Jean and is often seen riding her horse or volunteering in local horse shows and events.
Kate Wainwright
Veterinary Assistant
Originally from England, Kate relocated to Canada in 2016. With a decade of experience in the hospitality industry, she seamlessly transitioned to the Tanglefoot team, initially starting as a receptionist. However, her passion for animals led her to pursue a diploma to become a Veterinary assistant.
Kate’s favourite part of her job is working in the lab, and learning new things every day! Kate is very organized and is an essential part of keeping the team efficient!
Outside of work, Kate dedicates her spare time to volunteering for a local animal rescue, where she finds fulfillment in helping those in need. Since her move to Canada, Kate has demonstrated her genuine love for pets by adopting an impressive furry family consisting of six cats, two chinchillas, and a dog.
Client Care Representatives
Jackie Smithson
Client Care Representative
Jackie was born in East Kootenays, but spent many years in Edmonton where she obtained her bachelor of Psychology as well as her Bachelor of Education. She spent many years as a substitute teacher but recently transitioned to a role as a veterinary receptionist. Thriving in the fast-paced environment, she enjoys getting to meet all the patients and making their visit as welcoming as possible.
Carol Orza
Client Care Representative
Carol moved from Ottawa to Cranbrook at the age of 5 and has called the Kootenay’s home ever since!
Previously working in local pet stores, Carol joined the Tanglefoot team in 2020.
She is a devoted dog mum to her beautiful golden retriever, Charlie. Carol and her family also own a conure and a few fish!
Rachel Richmond
Client Care Representative
Rachel has spent all of her life in the beautiful town of Cranbrook. Raised in a family with a deep love for animals, Rachel’s passion for working with them developed at a young age. Whether it was caring for household pets, housesitting for family and friends, or petting every animal in sight, her connection with animals was a constant thread throughout her life. After completing her education, Rachel pursued a career in animal care working at Kootenay Canine Adventures from 2021-2024. Her long-standing experience, combined with her deep-rooted passion for animals, has made Rachel a dedicated and influential professional in the field of animal care. She continues to make a meaningful impact on both the animals and the people around her.
Sarah Henrie
Client Care Representative
Sarah found her passion in veterinary medicine through her role as a veterinary receptionist. She enjoys being the first friendly face that welcomes clients and their pets, helping families feel supported during every visit. With a love for animals and a passion for providing exceptional customer care, Sarah takes pride in creating a positive experience while supporting both pet owners and the veterinary team. She truly loves what she does and is grateful to be part of a profession dedicated to improving the lives of animals every day.
Jessica Allen
Client Care Representative
Jessica grew up in Surrey but has proudly made Cranbrook her home. With eight years of experience in the veterinary industry, she is passionate about helping both animals and the people who love them. Her career has included working in both general practice and emergency veterinary hospitals, giving her a wide range of experience and a deep appreciation for compassionate patient care.
Outside of work, Jessica enjoys spending time with her two puppies, Peanut and Bean. She loves road trips, cooking, camping, and staying active through sports. A dedicated softball player, she has also competed in strongman competitions, embracing challenges both inside and outside the veterinary field.
Support Staff
Donna Webber
Kennel Assistant
Donna has been an integral part of the Tanglefoot team for 3 years now. Her experience in the human medical instrumentation care has been invaluable in our surgical and diagnostic procedures and her attention to detail keeps our day to day activities running smoothly.
Having relocated to Fernie, BC from England in 1970 she spent the remainder of her childhood there. She spent 4 decades in northern Manitoba once married, and recently returned close to her roots to settle in Cranbrook.
In her leisure time, Donna finds joy engaging in activities such as x-country skiing, walking, and travelling. Donna is still happily married and takes pride in her two grown children and four beloved grandchildren. She also shares her life with a delightful companion named Opie, a jack russel x chihuahua.
Steven the Cat
CEO of Cuddles
Introducing Steven, our reception manager and furball extraordinaire! This tabby dynamo doesn’t just manage the front desk; he’s the CEO of cuddles, always on the prowl for laps warmer than a tropical vacation. When he’s not orchestrating the office purr-duction, you can catch him staging epic battles against invisible foes or attempting gravity-defying leaps that put Olympic gymnasts to shame. With a purr that could charm the grumpiest of souls, Steven is not just breaking records; he’s rewriting the lap-occupancy rulebook!
Rachel Ponte
HR Manager
Originally from Calgary, Rachel graduated from Olds College with a Veterinary Medical Receptionist Certificate and later completed her Registered Veterinary Technician diploma. She spent over a decade working in veterinary medicine across emergency and ICU, general practice, and developed a strong focus in internal medicine. Over the years, she gained a deep appreciation for the people behind animal care and the importance of strong, supported teams.
Looking for a change of pace, she moved to Victoria, BC, where she discovered a growing interest in horticulture and herbalism—an unexpected but grounding shift that broadened her perspective on health and wellbeing.
In 2025, Rachel and her partner Jesse moved to Cranbrook to step away from the busyness of city life and settle into the quieter rhythm of the mountains. They enjoy spending their time exploring the vast surrounding nature with their cat, Timothy.
